Itunes backup greyed out mac

How should I fix this iPhone problem? You want to backup your iPhone. You go to the iCloud Backup option in your device. However, a strange problem confronts you. The option iCloud Backup is greyed out! You cannot enable or turn it on.

backup is greyed out - Apple Community

Taking iPhone backup is essential to protect your device data. Although you have an option to backup in iTunes but you prefer iCloud for its convenience and ease. Nevertheless, whenever stuck in such situation, before fixing iCloud greyed out problem, first take backup in iTunes. This is a precaution, you must take to protect your device data from loss.

There are several solutions to the iCloud backup greyed out problem.

But, it is essential to know what has caused this problem at first place. It will help to understand the troubleshooting methods you would apply. There can be many reasons for the greyed out iCloud option. Many users report the problem after an iOS Although Apple does not confirm that the backup greyed out issue is related to the iOS update. If the above hacks do not fix iCloud greyed out, try the below methods:.

Profile in iPhone generally used by companies or organizations in the devices they provide to their employees.


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It also gets installed when you access official email or download an app on iPhone. The purpose is to supervision of iPhones or iPads. However, these profiles can cause issues with Wi-Fi or general settings of your iPhone. Thus, deleting the profile can fix many issues such as that of iCloud Backup greyed out. Network restriction on your iPhone can lead to iCloud greyed out problem. If that limit is over, then too your iCloud Backup may greyed out. Try freeing some space by logging into iCloud account and deleting the old backups or other stuff which may not be useful.

Some iPhone users reported resetting their network settings had fixed iCloud greyed out problem in their iPhone. Any network related issue that is not letting the update to complete, is fixed by Reset Network Settings. Fix iCloud Backup grey out by selecting automatic backup in iCloud through iTunes on your computer. You have a backup in iTunes or iCloud. However, you could not access it or unable to restore your iPhone from it. Update your device to the latest version of iOS.

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When all the above methods fail to fix iCloud Backup greyed out, last resort is factory reset. You may not want lose it due to technical glitches.

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One of the above methods is surely going to help you to fix iCloud Backup greyed out problem. Try them out and do share in the comment box below which method proved helpful in your case.


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Harsha is a technical expert who loves Mondays, technology and is a big time Apple fan. She knows her way around the data loss problems and is always looking for ways to help out people.

Help!!! "Back Up Now" button greyed out in iTunes?

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All your files will be downloaded to your Mac now. There are several options that you could choose to solve the problem. First is to upgrade your iTunes Match subscription to Apple Music where you can get access to all music in Apple Library. The quick fix is to right-click on the items and make them checked by choosing the option at the bottom of the pop-up menu. If the grayed out songs are purchased songs from iTunes, you could simply delete the tracks and re-download them from the purchased sections in iTunes.

Click on the iTunes Store menu on the top bar at the right, click Account and you could find the purchased option. You could also try to reset the authorization of your computer to fix the problem. Click on the Store menu and choose Deauthorize from the pop-up menu, sign out from iTunes, and restart the computer.

How to back up iPhone without iTunes on macOS Catalina

After that, reverse the process: log back into iTunes and Authorize the computer. If the problem occurs on your iPhone or iPad, you could delete all the songs and re-installing them. Your storage will be freed up quite a bit depending on how big your collection is. All of the solutions to the problems described above requires you to deal with iTunes.

Solution 2: Re-Authorize iTunes on Your Computer

The software is called Tenorshare TunesCare and available to download for free. If you have any other issues, please leave a message at the comment area. Re-download the Songs If the grayed out songs are purchased songs from iTunes, you could simply delete the tracks and re-download them from the purchased sections in iTunes. Re-Authorize Your Computer You could also try to reset the authorization of your computer to fix the problem.